COVID-19

FESTIVAL & VARIETY PROGRAMMING

• Strict sanitary and disinfection protocols have been put into place; washrooms, table and counter tops, chairs, benches, door handles, and other surfaces are cleaned frequently.
• The bar is open.
• Programs for the International Festival will be emailed to ticket holders a few days before the concert or event since no programs will be distributed on-site before the concert.
• For the moment, there are no intermissions during shows to avoid unnecessary circulation.

Please do not visit Domaine Forget de Charlevoix if you:

• Have any suspicion about your health (symptoms similar to COVID-19)
• Have been in contact with a positive COVID-19 case
• Have been placed in isolation
• Are waiting for a COVID-19 test result

To facilitate entry into the concert hall, we recommend arriving 30 minutes ahead of time. Even though the box office is open in the evening before the events, buying tickets online is highly recommended. Simply show your Eticket to the usher or print it out at home and show it to the usher.

Sculpture Garden

To help you fully enjoy your visit to the historic property at Domaine Forget de Charlevoix, we have set forth some guidelines to ensure the security and safety of our customers and staff.

We encourage you to download the Site map which will make your visit more informative and pleasant.

Use of any cannabis products is prohibited on the site and consummation of your personal alcoholic beverages is not allowed near the concert hall or on the terrace at the Joseph-Rouleau pavilion.

Please stay home if you or a member of your immediate family has any Covid-19 symptoms!

Access to the Domaine Forget site is free so there could be many visitors on the site at the same time, please respect the physical distancing measures:

• 2 meters (6ft) distance from others at all times
• Respect the Public Health guidelines concerning public gatherings
• Avoid common areas and do not enter any buildings unless absolutely necessary
• Wash your hand frequently and before entering a building
• Cough into your elbow

Event rentals and groups

Please refer to the documentation provided to you by DFC's Operations Manager prior to your arrival.

Accomodations

Here are the precautions that Domaine Forget has set forth to ensure the security and safety of its customers and staff during the Covid-19 pandemic. The present recommendations are based on the information that is currently available but are subject to change if more recent recommendations were to be issued by the Public Health authorities.

GENERAL GUIDELINES

• Each lodging unit has its own entrance, you will not be in close contact with other guests or visitors.
• Since we will not be offering daily housekeeping services during your stay, we will leave cleaning products for your use in your unit, however, should you prefer to bring your own do so, and in fact, this is highly recommended. For all questions or problem, please contact the Domaine Forget lodging coordinator or go to the office where there is always someone available, you will find contact information on the kitchen table.
• An alcohol-based hand sanitizer dispenser has been installed close to the Studios office door. There are no alcohol-based hand sanitizer dispensers in the lodging units, you must bring your own sanitizer and personal care products.
• If you have any symptoms before your departure from home, it’s best to postpone you trip. Should symptoms develop during your stay, we ask that you follow the Covid-19 guidelines. You must also immediately advise the Domaine Forget lodging coordinator and call the Coronavirus information helpline, 1 877 644-4545.
• Respecting the recommended hand washing and disinfection, respiratory hygiene and physical distancing guidelines is essential, please wear a mask or face-covering if physical distancing is not possible.
• Please consult the Covid-19 Self-Care Guide which has all the information concerning the virus.

RESERVATIONS AND STAY

• We will only book two night stays or longer. We need a one-day minimum between each rental in order to disinfect the units.
• We reserve the right to check if you have returned from a trip within 14 days preceding your reservation. Should this be the case, your reservation will not be accepted since you must self-isolate for 14 days as per the Quarantine regulations. Please refer to the guidelines for travelers returning from a foreign country including the USA.
• In order to limit contact upon arrival, the total cost of the reservation must be fully paid in advance.
• You will select your unit in advance or we will simply assign one to you and provide the necessary information so you can easily find it. Upon arrival, proceed directly to your unit, the door will be unlocked and the key on the kitchen table.
• Each Studio unit is completely independent. Fridge, stove, toaster, coffee maker, filters and kettle are included. You will also find dishes and cutlery (4 people), pots, pans, cooking utensils, dish clothes, rags, dish soap, salt and pepper. Table clothes or place mats are not included. If needed a bathroom clearing product will be available. Each unit has lines, towels and bath mat. Do go to the Studio office or contact the lodging coordinator if there is a problem or if you need anything else.
• Upon departure, the key must be dropped in the box next to the Studio office.

Recording

Please refer to the documentation provided to you by DFC's Operations Manager prior to your arrival.